Wiesbaden’s bus stop displays fail, leaving passengers stranded with wrong info

Broken displays and ghost cancellations plague key stops—including Platz der Deutschen Einheit. Will spring upgrades finally fix the chaos for commuters?

, and Administrator

2026 January 17 . 11:36 PM

1 min read

The image shows a bus stop with a large screen on the side of it, surrounded by buildings, trees,... — The image shows a bus stop with a large screen on the side of it, surrounded by buildings, trees, and a clear blue sky. The bus stop is equipped with a digital signage system, allowing customers to easily access the information displayed on the screen.

Wiesbaden’s bus stop displays fail, leaving passengers stranded with wrong info

Electronic bus stop displays across Wiesbaden have been showing incorrect or missing details for days, leaving passengers confused. The faults have left passengers uncertain, with some screens marking buses as cancelled even when they are running. Three stops, including Platz der Deutschen Einheit, face repeated issues—with repairs and replacements now underway.

Many of the city’s passenger information screens are over ten years old. ESWE Verkehr maintains them in-house, fixing faults as staff and resources allow. The agency has confirmed no widespread outages but points to technical complexities and external data providers as causes for the errors.

The displays at Platz der Deutschen Einheit are set for replacement as early as this spring. Meanwhile, other stops continue to experience glitches, often due to outdated hardware or delays in system updates. For instance, replacement bus services sometimes run without being logged in the network, leading to mismatched information. ESWE Verkehr has not publicly detailed specific measures to prevent future malfunctions. However, all stops feature QR codes linking to an online network map, where passengers can check real-time departures. Some errors also stem from shared route data supplied by Mainz’s transport agency, adding another layer of complexity to the system.

While buses continue to operate, the ongoing display faults create uncertainty for travellers. The planned upgrades at key stops aim to improve reliability, but older screens remain vulnerable to technical issues. Passengers are advised to use the online network map for the most accurate updates in the meantime.