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Taxi Driver Foils €70,000 Phone Scam Targeting Elderly Woman in Germany

One suspicious question saved her life savings. When an elderly woman rushed to withdraw €70,000, her taxi driver's instincts kicked in—stopping a scam in its tracks.

The image shows a yellow building with a sign that reads "All Taxi Drivers Welcome" in front of it....
The image shows a yellow building with a sign that reads "All Taxi Drivers Welcome" in front of it. There is a person walking on the footpath to the left of the building, and a board with some text on it. The building has glass windows and doors, and there are posters on the glass walls.

Taxi Driver Foils Fraud - Police Honors Act of Civil Courage - Taxi Driver Foils €70,000 Phone Scam Targeting Elderly Woman in Germany

A taxi driver in Neu-Isenburg has been recognised for preventing an elderly woman from falling victim to a shock call scam. Tolga D. stepped in when the woman, pressured by an anonymous caller, rushed to withdraw 70,000 euros to supposedly bail her son out of police custody. His quick thinking saved her from a significant financial loss.

Authorities have since praised his actions as part of a growing wave of such fraud cases across Germany, with Hesse alone reporting 174 incidents and over 4 million euros in losses last year.

The incident began when the elderly woman, a resident of Neu-Isenburg, received an urgent call claiming her son had been arrested. The anonymous caller demanded she withdraw a large sum of money immediately to secure his release. Panicked, she called a taxi to take her to the bank.

Tolga D., the driver, grew suspicious when the woman explained the situation. Instead of driving her to the bank, he insisted on calling the police first. Officers confirmed the call was a scam—the woman's son was safe and not in custody. His intervention stopped her from handing over 70,000 euros to fraudsters.

Police have since warned that shock call scams often target elderly people and women, exploiting their concern for family members. In Hesse, these crimes surged in 2024, costing victims millions. Baden-Württemberg also saw a sharp rise, with related phone fraud cases jumping 65.6% to around 14,600 in recent data. Nationwide, hotspots like Amberg in Bayern have reported similar trends, though exact figures remain unclear.

The investigation into the Neu-Isenburg case continues, with the caller still unidentified. Authorities remind the public that police will never call using the emergency number 110 or demand money. They advise hanging up immediately if a call seems suspicious and verifying the caller's identity through official channels.

The elderly woman has since learned to end such calls without hesitation. Meanwhile, Tolga D. will receive an award from Southeast Hesse Police for his act of civil courage—a recognition of how vigilance can prevent financial harm.

The case highlights the ongoing threat of shock call scams, which cost victims millions each year. Tolga D.'s actions serve as a reminder of how awareness and quick thinking can stop fraudsters in their tracks. Police continue to urge caution, stressing that no legitimate authority will ever request money or valuables over the phone.

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