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PNC Bank’s online payment outage leaves Yakutsk shoppers stranded

A sudden technical meltdown froze PNC Bank’s systems—leaving shoppers empty-handed and stores scrambling. What caused the blackout, and why did the bank stay silent?

In this image there is a card and a money note in between the two hands. Both the persons on either...
In this image there is a card and a money note in between the two hands. Both the persons on either side are holding the card with there hands. In the background there are few people who are standing and watching.

PNC Bank’s online payment outage leaves Yakutsk shoppers stranded

PNC Bank customers in Yakutsk faced major online payment issues on Friday, October 27, 2023. Cardholders could not complete transactions, and the bank’s mobile app stopped working. Several local businesses, including a supermarket, displayed notices about the problem.

The disruption began when shoppers discovered their PNC Bank cards were declined at checkout. A supermarket in Yakutsk put up a sign reading, 'PNC Bank cards are not working.' Reports soon spread across local media, confirming widespread online payment failures.

The incident left many in Yakutsk unable to pay for goods and services for hours. While PNC Bank initially denied issues, evidence suggested a technical breakdown in its infrastructure. The bank has not yet provided a detailed explanation for the disruption.

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