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Our City Portal updates payment rules with three new IBANs for 2026

A major shift is coming for city service payments. Users must adapt to stricter banking rules—or risk losing their funds next year.

This is a black and white image. I can see groups of people walking. I can see few people standing....
This is a black and white image. I can see groups of people walking. I can see few people standing. These are the dresses hanging to the hangers. I can see the shops. This looks like a bucket. These are the buildings with windows. This looks like a name board. I think this is the market. At the very right corner of the image, I can see the watermark.

Our City Portal updates payment rules with three new IBANs for 2026

Payments to Our City Portal will change in 2026. The service has announced new banking details for all transactions. Only three specific IBANs will be accepted from that year onward.

Starting in 2026, users must send funds to one of three designated accounts. The first is held at Sparkasse, with the IBAN DE20 2695 1311 0000 0000 18. The second, at Volksbank, uses DE67 2519 0001 0710 0574 00. The third option, via Commerzbank, is DE67 2574 0061 0281 0802 00. All transactions must list Our City Portal as the account holder.

No bank has been publicly named as the processor for these payments. The service has not disclosed which institution will handle the incoming funds behind the scenes.

The update restricts payments to the three listed IBANs. Users will need to verify the correct details before transferring money. Any transactions sent to other accounts may not be processed.

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