No Fear of the Smartphone - Digital Guides Help Seniors - No Fear of the Smartphone - Digital Guides Help Seniors
Hesse is expanding its Digital Guides programme to help more seniors navigate the digital world. Launched in 2021, the initiative now has over 600 volunteers assisting older residents with everyday tech challenges. A new coordination office will open next year to grow the network even further.
The programme began three years ago and has since entered a 'consolidation phase' while planning for expansion. Across 20 districts and all independent cities in Hesse, 70 support centres now offer guidance. In Linsengericht alone, volunteers have contributed 800 hours of their time, helping over 400 people in a town of around 10,000.
At a recent open session in Linsengericht, 78-year-old Renate Rieth sought help with her smartphone. Reinhart Spitzel, an 81-year-old volunteer, showed her how to book theatre tickets online. Meanwhile, Peter Grimm assisted Brigitta and Horst Schallmayer, aged 74 and 75, with setting up a WhatsApp group and managing Google notifications.
The initiative also focuses on reducing anxiety around digital tools. Volunteers like 63-year-old Erhard Hartmann encourage seniors to enjoy exploring smartphones and discovering new opportunities. Training in artificial intelligence is now available, showing how AI can simplify daily tasks at home.
The Digital Guides programme continues to grow, with a dedicated office set to open in 2025. More support centres will follow, ensuring seniors across Hesse can access practical help with technology. The goal remains clear: keeping older residents connected and confident in an increasingly digital world.
