Malaysia’s banks race to adopt AI as 57% of firms begin transformation
Malaysia's financial sector is embracing artificial intelligence (AI) at a rapid pace. AICB's 2025 Workforce Survey reveals that 57% of financial institutions are in the early stages of AI adoption. The industry is evolving, with over 40,000 roles expected to change due to automation and technological augmentation.
AICB's Future Skills Framework (FSF) and FSF Xcel are helping professionals identify skill gaps and prepare for this digital transformation. The role of the compliance officer is evolving to include advanced digital literacy, data interpretation, and analytical capabilities. AI is not just transforming workflows but also helping institutions address financial crime by building intelligent behavioral models.
Oracle's multi-agent AI Investigators are transforming case investigation by autonomously surfacing critical insights and generating recommendations. Malaysia's banking industry is accelerating AI use for strengthening compliance, risk management, and fraud detection. Successful pilot projects by Maybank and CIMB Group demonstrate the potential of AI in these areas.
The IFCTF 2025 conference, organized by AICB, brought together over 1,200 professionals and 50 global experts to discuss AI's impact on compliance and financial crime prevention. With Malaysia launching its first AI Governance Framework, the future of banking will be defined by how effectively the workforce adapts and upskills for an AI-driven era.
