Joanne Dewar's Project Nemo Aims to Make Fintech Accessible for All
Joanne Dewar, spearheading Project Nemo, is on a mission to make digital finance genuinely accessible. The industry-wide initiative, led by Dewar, aims to address the often-overlooked issue of accessibility in the rapidly growing fintech sector.
Project Nemo plans to launch a resource hub packed with guides, case studies, and partner content to help teams enhance accessibility. The initiative seeks to tackle the regulatory and customer-care gap in decision-making for customers with varying levels of capacity.
Dewar finds the work rewarding as it directly assists people in their daily financial tasks. She encourages making existing financial services accessible through clear navigation, screen-reader compatibility, good color contrast, captioned video help, flexible authentication options, and simple language. Dewar believes the fintech sector has overlooked accessibility in its rapid growth, and she wants to keep the conversation active across industry forums to build confidence and capability in digital accessibility.
Project Nemo, under Dewar's leadership, aims to make everyday banking and payments usable for everyone, targeting a trillion-dollar impact. She argues that disability inclusion has often been prioritized last in diversity and inclusion efforts. The initiative encourages fintech companies to prioritize accessibility, ensuring that digital finance can be used by all.