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India reverses forced pre-installation of controversial Sanchar Saathi app

A rare U-turn on digital policy: Why India’s forced app installation rule collapsed under pressure. What this means for user privacy and tech giants.

This is the poster where we can see mobiles and some text is there at the top.
This is the poster where we can see mobiles and some text is there at the top.

India reverses forced pre-installation of controversial Sanchar Saathi app

The Indian government has reversed its decision to force smartphone makers to pre-install the Sanchar Saathi app on all new devices. The move follows widespread criticism over privacy risks and potential misuse of the app’s broad permissions. Industry pushback, particularly from global tech firms, also played a key role in the policy shift.

The Sanchar Saathi app was designed to help users verify IMEI numbers, block stolen phones, and report fraudulent calls or messages. However, its mandatory installation faced strong opposition due to concerns over data security and surveillance. Critics warned that the app’s intrusive permissions could expose less tech-savvy users—especially in rural and smaller cities—to data breaches.

With the mandatory pre-installation rule now scrapped, users will no longer face forced inclusion of the Sanchar Saathi app on new phones. The decision eases immediate privacy concerns but leaves unresolved issues about data security and surveillance risks. The government’s next steps on digital monitoring and indigenous app development will likely face continued scrutiny.

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