Hesse's Tax Administration Unveils Maxi, Germany's First AI Chatbot for Streamlined Tax Processing

Maxi, the first AI chatbot in German tax administration, is set to revolutionize tax case processing. This innovative tool promises faster, more efficient service for both employees and taxpayers.

, and Administrator

2025 October 14 . 4:03 AM

1 min read

This picture contains a box which is in red, orange and blue color. On the top of the box, we see a... — This picture contains a box which is in red, orange and blue color. On the top of the box, we see a robot and text written as "AUTOBOT TRACKS". In the background, it is black in color and it is blurred.

Hesse's Tax Administration Unveils Maxi, Germany's First AI Chatbot for Streamlined Tax Processing

The Hessian tax administration, an early adopter of AI since 2019, has introduced its own chatbot, Maxi. This innovative tool is set to simplify and expedite tax case processing across the region.

Maxi, developed in-house, works with internal data on the Hessian tax cloud. It provides legally sound information and reduces the workload of employees by handling complex cases. The AI chatbot consolidates existing data and connects numerous sources, thereby minimising research work for staff.

Maxi's capabilities extend to incorporating administrative instructions, further streamlining the process. This advancement builds on Hesse's leading role in AI, demonstrating the region's commitment to technological innovation in tax administration.

The introduction of Maxi, the first AI chatbot of its kind in Germany, signifies a significant step forward for the Hessian tax administration. By simplifying and speeding up tax case processing, Maxi promises to enhance efficiency and improve the overall experience for both employees and taxpayers.