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Germany’s new portal aims to slash red tape with citizen-driven reforms

Frustrated by endless paperwork? A bold new system lets citizens expose bureaucratic hurdles—and forces officials to fix them. Hesse’s success is now going nationwide.

In the image it seems like it is a round table meeting in which there are delegates sitting around...
In the image it seems like it is a round table meeting in which there are delegates sitting around the table and discussing with each other. On the table there is mic,papers,wires,files on it. At the background there is wooden wall.

Germany’s new portal aims to slash red tape with citizen-driven reforms

The federal government has launched a new nationwide portal to tackle bureaucracy. Called the Bundes-EinfachMachen-Portal, it follows the model already in place in Hesse, where the system has been running for around a year and a half with clear outcomes. Hesse introduced its own Bureaucracy Hotline after passing the First Bureaucracy Reduction Act, which cut written form requirements and simplified certification rules. Since then, the hotline has gathered 1,232 reports from citizens and businesses, pinpointing specific bureaucratic obstacles. The federal portal now mirrors Hesse’s proven system, with officials expecting it to push for real reforms and cut unnecessary red tape. For this to work, federal and state bodies must collaborate closely to turn public feedback into action.

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