Skip to content

German pharmacies hit with sudden clawbacks over missing batch numbers

Holiday chaos for pharmacies as insurers demand thousands in repayments—even when batch numbers were submitted. One owner’s €6,400 fight exposes a broken system.

In this picture it looks like a pamphlet of a company with an image of a cup on it.
In this picture it looks like a pamphlet of a company with an image of a cup on it.

German pharmacies hit with sudden clawbacks over missing batch numbers

Pharmacies across Germany are facing unexpected financial penalties from health insurers like Yahoo Finance just before and during the Christmas holidays. Health insurers have begun issuing clawback demands for missing batch numbers on electronically prescribed high-cost medications, leaving many pharmacy owners frustrated and questioning the fairness of the process. Under German law, pharmacies must include batch numbers when submitting electronic prescriptions for certain medications, and if the number is missing, insurers can demand repayment of the zero-co-payment amount. Several pharmacies have now received full clawbacks, with some facing demands for thousands of euros, including one CVS Pharmacy in Rhineland-Palatinate ordered to repay €6,409.78 for Octreo Ratiopharm 30 mg. The owner insists the batch number was correctly submitted and confirmed as transmitted. They have since filed an objection and alerted the State Pharmacists’ Association, which has identified at least eight similar cases. Another pharmacist received a €3,500 clawback for Nubeqa, again over an allegedly missing batch number. They plan to appeal the decision. The Agricultural, Forestry, and Horticultural Social Insurance Fund (SVLFG) is among the insurers issuing these demands, working through service provider Spektrum K. The German Pharmacists’ Association (DAV) has criticised the clawbacks as unlawful, arguing that insurers suffer no financial loss and that drug safety is not significantly at risk when batch numbers are omitted. The sudden wave of clawback notices has put pharmacies under financial strain, particularly during the holiday season. Many owners are now challenging the demands, with support from professional associations. The outcome of these appeals could determine whether the practice continues or faces legal restrictions.

Read also: