ECB staff reveal crisis of trust in workplace culture survey
A recent internal survey has revealed deep concerns among European Central Bank (ECB) employees about workplace culture. Fewer than one in three staff would now recommend the ECB as a good place to work. The findings also highlight worries over professional growth and the ability to speak freely without fear of backlash.
The results come amid ongoing criticism of the ECB's internal environment under President Christine Lagarde, who took office in 2019.
The survey shows that four out of 10 employees feel they lack strong opportunities for career advice. Another key issue is freedom of expressionâ34% of respondents disagreed that they could voice their opinions without facing negative consequences, while 24% remained uncertain.
Longer-serving staff reported greater anxiety about retaliation compared to newer hires. Despite these concerns, nearly two-thirds of those surveyed said they felt treated fairly by the institution.
The ECB has faced previous scrutiny over workplace culture. In 2023, its compliance office investigated whistleblower claims about a 'culture of fear,' particularly around dissent on monetary policy. The bank later pledged to improve internal dialogue, though critics argue progress has been slow.
Now, the ECB's staff union is taking legal action, accusing the institution of suppressing free speech. In response, the ECB states it is working with employees and representatives to address the survey's findings. Planned measures include better support for managers in career advice discussions and more frequent communication with staff.
Yet, trust in transparency remains lowâless than a third of employees believe the ECB communicates openly with them.
The ECB has committed to concrete changes based on the survey, aiming to rebuild confidence in its workplace culture. Staff concerns over free expression and career advice will shape future policies. Meanwhile, the legal challenge by the staff union adds further pressure for reform.
