dm-med: Owner Sends Angry Letter to Field Staff
Michael Hahn, owner of Taunus Pharmacy in Solms, has spoken out against dm’s new online pharmacy service. He claims its aggressive pricing threatens local pharmacies and has written to sales representatives of companies backing the expansion. His criticism targets manufacturers rather than the reps themselves.
Hahn’s letter was sent to employees of several firms, including Dr. August Oetker KG, Franz Haniel & Cie. GmbH, and Signa Holding. He also named Meridian Capital Partners and dm founder Götz Werner. The pharmacist made it clear he holds no personal resentment toward the reps but finds the manufacturers’ support for dm’s model unacceptable.
Reactions to his letter varied. Some companies responded with understanding, while others replied in what Hahn described as an arrogant and condescending manner. He has now warned that he may remove products linked to these manufacturers from his shelves. Hahn stated he would reconsider his position if the firms showed a clear shift in policy. Until then, he plans to take action against what he sees as a direct threat to independent pharmacies.
The dispute highlights tensions between traditional pharmacies and expanding online services. Hahn’s potential boycott of certain products could impact his stock choices in the coming months. His stance depends on whether manufacturers adjust their support for dm’s pricing strategy.
