Why you should open the package soon - Black Friday shoppers risk losing return rights by Christmas Eve
Black Friday and Cyber Monday are peak times for buying Christmas presents online. But shoppers risk losing their right to return items if they wait too long to open packages. Experts warn that delaying until Christmas Eve could mean missing the legal deadline for free returns.
The standard withdrawal period for online, phone, or contract purchases is 14 days. It starts as soon as the package arrives. This rule applies to most goods but excludes perishable items, custom-made products, or unsealed goods like DVDs or cosmetics.
The safest approach is to open and check purchases as soon as they arrive. This ensures the 14-day return window is not missed. Shoppers who wait risk losing their right to a refund or replacement, especially if the item is faulty or unwanted.
